FAQ

## How long does shipping take?
Most orders arrive within 3–7 business days. Tracking info is provided via email.

## Will my cat actually use this?
Yes! Most cats adjust within 1–2 uses. The open design and quiet motor make it easy for even picky cats.

## Is it safe for kittens or multiple cats?
Yes — Neakasa M1 has smart sensors to stop cleaning if a cat is detected. It also supports multi-cat households.

## How do I clean it?
The unit is self-cleaning. You only need to empty the waste bin every 1–2 weeks and wipe the bowl occasionally.

## What if I need to return it?
We offer a 30-day satisfaction guarantee. Just contact us if you need help.